Risk Assessment Unit Investigation Manager – (Issuing)

Join us as a Risk Assessment Unit Investigation Manager where you will be responsible for managing and executing the financial crime risk and control framework within Barclaycard Payments. This role operates in the first line of defence, working closely with business and functional teams to ensure that financial crime risks—including sanctions, anti-money laundering (AML), anti-bribery and corruption, and customer due diligence (CDD)—are identified, assessed, and managed in line with business strategy and risk appetite.

Key responsibilities include overseeing high-risk customer reviews, conducting quality control on KYC/CDD files, managing politically exposed person (PEP) reviews, leading complex investigations, handling AML trigger event reviews, and supporting sanctions reviews and investigations. You will act as a point of escalation for intelligence referrals and complex case management, representing Barclaycard Payments in relevant financial crime meetings, and maintaining risk, process, and control documentation for regulatory and attestation purposes.

To be successful in this role you will have:

• Experience in managing Financial Crime Risk - Sanctions; Anti Money Laundering and Anti- Bribery and Corruption (CDD, KYC, PEPs etc).
• Experience in a financial institution in the 1st or 2nd Line of Defence supporting Financial Crime functions is essential.
• Financial services experience is essential, and Payments experience preferable.
• Analytical with the ability to interpret highly complex technical policy and regulatory requirements and translate it into practical business requirements.
• Excellent written and oral skills.  Able to communicate complex and detailed topics to a wide variety of audiences, and to articulate complex data in a simple manner.

Desirable skills include:

• Recognized Financial Crime/ Anti-Money Laundering qualification or equivalent - e.g., ACAMS, ICA, etc.
• Good working knowledge of Barclaycard Payments businesses, clients, operations, and the sectors in which we operate, including high risk industries.
• Ability to effectively prioritise changing business needs and drive results with a diverse and inclusive leadership style, which promotes advocacy.
• Good working knowledge of general IT applications.

You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills.

This role is located in London, Northampton, Birmingham or Sunderland.

Purpose of the role

To provide data-led expert oversight and check and challenge on business and compliance matters to evidence that the organisation is operating in a compliance with Barclays legal, regulatory and ethical responsibilities. 

Accountabilities

• Identification and assessment of compliance risks through thorough reviews of business activities, changes, processes, testing and systems to.
• Identification and investigation of potential market abuse, including but not limited to, Insider Dealing, Unlawful Disclosure, Market Manipulation or Anti-Competitive Conduct.
• Conduct investigation of compliance risk events or breaches. Oversight and check and challenge of corrective actions and preventative measures to avoid future occurrences.
• Implementation of compliance policies and procedures in line with regulatory requirements and ensuring that the bank’s internal policies are aligned with international standards, including jurisdictional requirements.
• Collaboration with 1LOD, other relevant Compliance teams and legal, and relevant risk management functions to facilitate a comprehensive approach to compliance and risk management.
• Identification, investigation and oversight of potential money laundering, terrorist financing or other financial crime.

Assistant Vice President Expectations

• To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions.
• Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
• OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes.
• Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues.
• Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda.
• Take ownership for managing risk and strengthening controls in relation to the work done.
• Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
• Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy.
• Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively.
• Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience.
• Influence or convince stakeholders to achieve outcomes.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.