VP - Senior Program Manager and Service Manager

Embark on a transformative journey as a VP - Senior Program Manager and Service Manager. At Barclays, our vision is clear –to redefine the future of banking and help craft innovative solutions. In this role, you will play a leading role in achieving our ambitious Identity and Access Management (IAM) transformation journey. Our team is seeking a dynamic and experienced program manager to drive and execute the existing IAM book of work while also leading strategic transformation initiatives to develop and mature the IAM organization. You will be part of the CISO Change Delivery team, overseeing execution of change and transformation work within the evolving Barclays CISO organization. In this role, you will help transform the function to be more Product and Service focused.

To be successful as a VP - Senior Program Manager and Service Manager, you should have experience with:

• Delivering Cyber transformation programs across a global CISO organization

• IAM knowledge, including PAM, Identity Governance, and Access Management

• Managing complex, regulatory-driven programs end-to-end, including business readiness and handover

• High level communication with senior executives, using data-driven insights

• Turning high-level strategy into actionable delivery plans

Other highly valued skills include:

• Comfortable build stakeholder partnerships to align business demand, communication, and change readiness

• Familiar with both agile and waterfall delivery methodologies

• Ability to oversee risk and controls, driving KRI tracking, issue/risk remediation, and effective governance

• Support workforce planning, managing hiring pipelines, staffing alignment, and resource allocation

• Define and deliver services effectively, including scope, and performance monitoring

You may be assessed on the key critical skills relevant for success in this role, such as risk and controls, change and transformation, business acumen, strategic thinking, digital and technology, as well as job-specific technical skills.

This role is located in our Whippany, NJ office.

Minimum Salary: $155,000

Maximum Salary: $225,000

The minimum and maximum salary/rate information above includes only base salary or base hourly rate. It does not include any other type of compensation or benefits that may be available.

Barclays employees are eligible for a suite of competitive and generous employee benefits, including medical, dental and vision coverage, 401(k), life insurance, and other paid leave for qualifying circumstances.

This position is eligible for an incentive award.

Purpose of the role

Responsible for broader, strategic objectives across multiple projects, with a long-term, cross-functional focus.

Accountabilities

• Scope Management: Oversees a collection of related projects that together aim to achieve broader strategic business objectives. Their focus is on the long-term benefits and ensuring the alignment of projects with the organization’s goals.
• Strategic Focus: Focuses on strategic, high-level outcomes. They are responsible for the overall success and continuous alignment of projects to the organization’s business strategy.
• Time Horizon: Typically works over a longer time horizon, as programs may span months or years and involve multiple phases and projects.
• Stakeholder Management: Manages a wide range of stakeholders across various projects, including executives, project managers, and external clients. They ensure communication and alignment across all projects within the program.
• Risk and Issue Management: Manages risks and issues at a higher level, focusing on cross-project dependencies and potential impacts on the broader program or business strategy..
• Resource Management: Responsible for allocating resources across multiple projects, balancing priorities, and ensuring that resources are used efficiently across the program.
• Financial Management: Manages the overall program budget, tracking the financial health of multiple projects and ensuring that the program as a whole delivers value.
• Metrics: Measures success based on the cumulative benefits delivered by all the projects within the program. They look at business outcomes, value creation, and alignment with strategic goals.
• Change Management: Deals with change at a macro level, ensuring that changes across projects are managed cohesively and don’t negatively impact the overall program.

Vice President Expectations

• To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures..
• If managing a team, they define jobs and responsibilities, planning for the department’s future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements..
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others..
• OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions..
• Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment.
• Manage and mitigate risks through assessment, in support of the control and governance agenda.
• Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does.
• Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business.
• Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies.
• Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions.
• Adopt and include the outcomes of extensive research in problem solving processes.
• Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

USD 155000 to 225000