Sr Analyst Collections Recovery Analysis

Join us as a "Senior Analyst Collection recovery Analysis" at Barclays, where you'll spearhead the evolution of our digital landscape, driving innovation and excellence. You'll harness cutting-edge technology to revolutionize our digital offerings, ensuring unapparelled customer experiences.

This role has responsibility to manage, track, and optimize collections and recoveries strategy for the first line across US Consumer Bank.

You may be assessed on the key critical skills relevant for success in role, such as experience with finance service industry , SAS , Python, Data Extraction, as well as job-specific skillsets.

To be successful as a "Senior Analyst Collection recovery Analysis", you should have experience with:

Key Specific Accountabilities :

• Help to manage and monitor credit strategies related to customers in collections
• Develop strong understanding of risk-related data in terms of infrastructure and user platforms.
• Develop robust MI for collections/operations across product for customer profile as well as performance
• Identify opportunities to optimize current credit and operational strategy across products.
• Incorporate bureau and other external data to further enhance the credit strategy.
• Help to contribute to recommendations for management direction and business initiatives to address risk-related opportunities within the US Consumer Bank portfolio, including Cards, Loans, and Deposits

Stakeholder Managements and Leadership:

• Develop, manage and maintain effective working relationships with people at all levels across BCUS, Operations, and CRO
• Coordinate with senior leaders across BCUS to ensure full understanding and exposure to the key risks and trends involved in the risk profile and performance of the US business
• This role requires a good deal of interaction with peers, managers, and senior leaders across the organization
• Decision making and problem solving:

• Candidate will drive work and decisions relating to portfolio-level analytics and credit strategy development that will govern the overall management of customer collections for the US Cards and Loans portfolios, therefore the candidate must be comfortable communicating and collaborating with multiple stakeholders across the organization.  They will be required to coordinate inputs, solves conflicts, and establish agreement within the matrixed organization based on the work completed by their team.

Risk and Control Objective

• Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Barclays Policies and Policy Standards.

Basic Qualifications/Skills:

• Bachelor’s Degree or higher
• 2+ years’ experience in the financial services industry
• 2+ years’ SAS/ORACLE and/or Python knowledge required
• 2+ years’ of data extraction/management

Preferred Qualifications/Skills:

• Demonstrated experience with analytical and data driven responsibilities
• Experience with collections strategy is preferrable
• Understanding of Barclaycard US structure and products
• Detail oriented, with the ability to self-manage activities
• Control focused, understanding the implications of working out of a control framework and the risks that imposes to implementations and BCUS on a larger scale.
• Ability to multitask and react in a fast-paced organization
• Strong interpersonal skills
• Strong analytical, planning, and organizational skills with an ability to manage competing demands
• Experience in use of risk management tools/systems

Purpose of the role

To extract meaningful insights from complex data sets, developing robust decision models, and presenting actionable recommendations to stakeholders across the departments. 

Accountabilities

• Identification and extraction of relevant data from various internal and external sources.
• Performing sensitivity analysis and scenario planning.
• Monitoring and evaluation of the performance of existing models.
• Development and implementation of data quality control procedures.
• Building and validation of quantitative models to support decision-making across different business areas.

Analyst Expectations

• To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement.
• Requires in-depth technical knowledge and experience in their assigned area of expertise
• Thorough understanding of the underlying principles and concepts within the area of expertise
• They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources.
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
• OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate.
• Will have an impact on the work of related teams within the area.
• Partner with other functions and business areas.
• Takes responsibility for end results of a team’s operational processing and activities.
• Escalate breaches of policies / procedure appropriately.
• Take responsibility for embedding new policies/ procedures adopted due to risk mitigation.
• Advise and influence decision making within own area of expertise.
• Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
• Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function.
• Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
• Make evaluative judgements based on the analysis of factual information, paying attention to detail.
• Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents.
• Guide and persuade team members and communicate complex / sensitive information.
• Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.