Op Risk SME - Technology

Join us as an Op Risk SME - Technology VP. In this role, you will play a critical part in overseeing the transition of Tesco Bank’s business operations onto Barclays' technology platform, a major technology integration initiative running through mid-2027. This role sits within the second line of defense, focusing on operational risk oversight across both business and technology domains. You will be responsible for ensuring robust risk management practices are applied to technology infrastructure, service management, and change processes, while also supporting the broader integration.

To be successful as an Op Risk SME - Technology VP, you should have experience with:

• Oversee operational risk related to technology infrastructure, including Windows Desktop environments, server platforms, and enterprise applications

• Provide risk oversight for service management processes, including incident, problem, and change management, ensuring alignment with ITIL best practices

• Evaluate and challenge technology change initiatives, including configuration management and release processes, to ensure risk is appropriately mitigated

• Collaborate with technology teams to assess the resilience and security of infrastructure components, including network, storage, and cloud-based services

• Analyze data and technical documentation to identify emerging risks and formulate actionable insights

Other highly valued skills include:

• Experience in operational risk management within a technology or financial services environment

• Understanding of infrastructure technologies, including Windows Desktop, Windows Server, Active Directory, and virtualization platforms

• Experience with service management tools (e.g., ServiceNow) and processes (ITIL framework)

• Familiarity with technology change management, configuration management databases (CMDB), and release governance

You may be assessed on key critical skills relevant for success in this role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills.

This role is located in Whippany, NJ and Wilmington, DE.

Minimum Salary: $150,000

Maximum Salary: $200,000

The minimum and maximum salary/rate information above includes only base salary or base hourly rate. It does not include any other type of compensation or benefits that may be available.

Barclays employees are eligible for a suite of competitive and generous employee benefits, including medical, dental and vision coverage, 401(k), life insurance, and other paid leave for qualifying circumstances.

This position is eligible for an incentive award.

Purpose of the role

To provide independent review and challenge of the Operational Risk elements of particular risk categories across the bank. Ensuring they are carried out in accordance with Barclays Operational Risk Framework, Policies, and Standards

Accountabilities

• Risk identification and proactive risk management, identifying interconnected, horizon and emerging risks to assist the business in understanding, managing and mitigating the right risks in line with their business strategy and objectives.
• Analysis of operational risk data to identify trends, patterns, and emerging risks.
• Risk-based analysis of business processes, systems, and controls to assess the likelihood and impact of identified risks.
• Ongoing research and monitoring of internal and external sources to identify potential Operational Risks.
• Oversight, review and challenge of 1st Line activities including - Risk Control Self Assessments (RCSAs), Risk Events, Issues and attendance at key Risk and Control meetings (with associated reporting) ensuring they accurately reflect the business risk position,.
• Stakeholder management, engaging and working effectively with First and Second Line management.
• Risk based 2nd Line input into 1st Line Projects, Initiatives and Strategic decision making.

Vice President Expectations

• To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures..
• If managing a team, they define jobs and responsibilities, planning for the department’s future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements..
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others..
• OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions..
• Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment.
• Manage and mitigate risks through assessment, in support of the control and governance agenda.
• Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does.
• Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business.
• Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies.
• Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions.
• Adopt and include the outcomes of extensive research in problem solving processes.
• Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.